Ordering from an auction occurs after the awarding to one or several sellers has concluded. The purchase order is made from the auction page, and it is not necessary to do it immediately after the awarding, but it must be within the timeframe specified in the auction rules. As mentioned in the “Auction” section under “Rules,” the buyer specifies within what period after the auction ends the order will be placed. The setting for this period is indicated under “Order Period in Days.” To place an order, use the “Order” button located at the top right. To select from which sellers you want to order, mark the checkbox next to the seller(s) name. The “Create Order” button at the top right will then activate, allowing you to proceed with creating the order(s).
Clicking the “Create Order” button will generate a new window displaying a preview of the order(s), listing the products, warranty, delivery period, preferred delivery addresses, payment terms, as well as the postage and quantity of each item.
To change the quantity of the desired products, you need to click on the edit symbol resembling a pencil under “Quantity” and enter the quantity you wish to order. The total order price at the bottom right will be recalculated based on the quantity you enter for each variant. The price can also be edited, with the default being the offer from the selected supplier.
Once you’re done, click the “Order” button to begin generating the order.
The status of the order can be tracked by the buyer in the “Orders” menu, and before it is processed by the seller, it will have the status “New”. After the seller starts processing the order, the status will change to “Processing”. The subsequent status, depending on the actions of the seller, is “Shipped” or “Cancelled”. For his part, the Buyer can perform actions on the order from the same “Orders” menu, namely “Mark as completed” or “Cancel”. In this tabular menu, each buyer can also track the savings they have on each order as an amount and percentage.
After reaching the status “Shipped”, the buyer can mark it as “Completed”.
Depending on the payment terms specified for the specific purchase at the beginning of the auction creation, even though the order is marked as “Completed”, it may not mean that it has been fully paid for. The “Completed” status indicates that the seller has fulfilled their responsibility for preparing and sending the order as required in the terms, but they may still await payment for it if the payment terms specify this.
If the seller sets the status of the order to “Rejected”, then the contractual relationship between the parties is governed by the Contract/General Terms attached to the auction by the buyer, and to which the seller has agreed when offering in the auction, or by another externally signed contract that governs the terms of the order.
When setting up the auction, it is necessary to specify the deadline by which the order will be placed. As described above in the Auctions section, if this deadline is not met, the auction will be automatically canceled by the system.